SpinStag Privacy Policy

At SpinStag, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit spinstag.com or use our services. By registering an account with us, you agree to the practices described below.

Who We Are

SpinStag is operated by L.C.S Limited, a company registered in Malta under company number C-64070, with its registered office at Office 3, Level 2, Sterling Building, Enrico Mizzi Street, Ta' Xbiex XBX 1453, Malta. We hold a licence issued by the Malta Gaming Authority, licence No. MGA/B2C/233/2013. As the data controller, we are responsible for ensuring that your personal information is handled lawfully and securely whenever you use Spin Stag.

Information We Collect

When you create an account or use our casino spinstag online platform, we may collect the following categories of data:

• We gather identification details such as your full name, date of birth, address and nationality during registration and verification
• We collect contact information including your email address and phone number
• We record payment details, including deposit and withdrawal history, used through Mastercard, Visa, MiFinity, Neosurf, Flexepin and CASHlib
• We track your gaming activity, including bets, deposits, withdrawals and bonus usage, to improve our services
• We log technical data such as IP address, device type, browser information and login timestamps
• We may collect documents submitted for identity, age, residence and source-of-funds verification

How We Use Your Information

We use the information collected at SpinStag to open and manage your account, process deposits and withdrawals, verify your identity, and comply with anti-money laundering and licensing obligations under Maltese law. Our SpinStag platform also uses your data to detect fraudulent activity, prevent duplicate accounts, and ensure compliance with our terms and conditions. We at SpinStag may also use your contact details to send you promotional offers, such as our welcome bonus or weekly reload bonuses, unless you opt out of marketing communications.

Legal Basis for Processing

We process your personal data because it is necessary for performing our contract with you, complying with our legal and regulatory obligations as an MGA-licensed operator, protecting our legitimate business interests, and, where applicable, because you have given us your consent. Our SpinStag casino online verification procedures exist specifically to satisfy anti-fraud and responsible gambling requirements.

Sharing Your Data

We do not sell your personal data to third parties. However, we may share your information with:

• Payment providers such as MiFinity and banking partners to process your transactions
• Regulatory authorities, including the Malta Gaming Authority, when required by law
• Identity verification providers to confirm your age, residence and source of funds
• Game and live providers, such as Ezugi, Yggdrasil, Wazdan, Hacksaw Gaming and other studios listed on our site, solely for the purpose of delivering gameplay
• Fraud prevention and security services to protect our platform and players

Our SpinStag team ensures that any third party receiving your data is contractually obligated to maintain appropriate confidentiality and security standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on spinstag.com, remember your preferences, and analyse how our site is used. You can manage your cookie settings through your browser, although disabling certain cookies may affect the functionality of our casino spinstag online services.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterwards as required by Maltese gaming regulations and anti-money laundering laws. If your account becomes dormant after six months without login, a maintenance fee may apply, as described in our terms; your data, however, continues to be retained securely during this period for compliance purposes.

Your Rights

As a player at SpinStag, you have certain rights regarding your personal data, including:

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request erasure of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of processing
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with the Malta Gaming Authority or another relevant supervisory authority

To exercise any of these rights, you may contact our support team at [email protected], and we will respond within a reasonable timeframe in accordance with applicable data protection law.

Security Measures

We implement technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Our systems use encryption and secure servers to safeguard sensitive information, including payment details and identity documents submitted during verification. We at SpinStag continuously review our security protocols to keep pace with evolving threats.

VPN and IP Address Use

We do not permit the use of VPNs or other tools designed to disguise or interfere with your device's IP address. If we detect such activity, we reserve the right to void winnings and forfeit the associated account balance, as outlined in our terms and conditions.

Our services are not available to residents of certain restricted countries, including the United States, United Kingdom, France, Spain, Italy and several others listed in our terms. If you access SpinStag from a restricted territory, we reserve the right to suspend your account and limit the processing of your data accordingly.

Children's Privacy

Our platform is intended strictly for adults. We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of SpinStag after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, please reach out to our support team, available 24/7 via live chat or by email at [email protected]. We are here to address any privacy concerns you may have regarding your experience with SpinStag.